Hi Patrick, Whilst it’s important to show empathy and sensitivity to clients or customers in your market. The Kiwi “can-do” attitude is very much alive and kicking and the general sentiment of so many business owners, managers and staff members is they are eager to help do what they can to get our economy back into gear. 4 weeks in a lockdown environment has given many people a chance to think, perhaps too much at times and reconsider what their plans (both business-related and personal plans) post lockdown may look like.

Offer general information that people can relate to, movie recommendations, home utensils that have multi-function capability, cost-effective meal recipes, energy-saving initiatives, look to boost morale, communicate confidently without giving off the notion of having “commission breath”. You will find you naturally relate to people and opportunities will arise organically this way.

Good luck!