Aroha mai, I don’t know where my reply to you Derek went!

Just wanted to mihi to you and thank you for the advice. It really helped my focus last night and going forward. Putting a service lens on the things I commit to and will focus on in the next few months has been incredibly helpful.

It also helped after thinking on your whakaaro to reflect back on the values I have in my biz, my differentiation and how to best answer the needs my customers have.

Thank you so much.