Kia ora Andrew.

Honestly, my heart goes out to you. Loosing access to your Facebook profile or page is the worst. I experienced a similar thing last year, loosing all access to a profile I had for the past 7 years. I was working with a Facebook account manager at the time for work and they told me they would lodge it, but its almost like – once an account is removed by Facebook, its removed for life – this is a bot feature over a human feature.

I had to create a new page and start from scratch. Its been 9 months and I have tried on the odd occasion to jump into my old account but have had no luck. I don’t want you to give up, but in the mean time while you wait, you may have to create a new account and start populating that one.

All the best,
Jazzy.