Hi Rachel

Staff engagement will often align with staff behaviors and there’s lots of things that effect this:
Company Confidence
Our Leaders
Your Manager
Your Role
People and Teams
The Culture
Growth and Development

You could get a benchmark of how they are feeling with an engagement survey and create an action plan off the back of the findings. This opportunity for ‘voice’ certainly makes them feel like your on their side but you have to be ready for the feedback and committed to making change else it disengage them.

The other think to think about is performance management tools and that’s a another conversation. Without knowing more I can not dive into this .

I hope this helps and good luck